Return Policy for Best Golf USA

At Best Golf USA, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below.

Eligibility for Returns

  • Items must be returned within 30 days from the date of purchase.
  • Items must be in their original condition, unused, unwashed, and with all tags and packaging intact.
  • Proof of purchase (order confirmation or receipt) is required for all returns.

Non-Returnable Items

  • Gift cards.
  • Customized or personalized items.
  • Clearance or final sale items (unless defective).

Return Process

  1. Initiate a Return: Contact us at support@bestgolfusa.com with your order details and the reason for the return.
  2. Receive Return Authorization: Once your request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to return your item.
  3. Ship the Item: Pack the item securely and include the RAN and proof of purchase. Ship it to the address provided in the return instructions.
  4. Inspection and Refund: Once we receive the item, we will inspect it and notify you of the approval or rejection of your refund.

Refunds

  • Approved refunds will be processed within 7-10 business days of receiving the returned item.
  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable.

Exchanges

  • We offer exchanges for defective or damaged items only.
  • Contact us at support@bestgolfusa.com to request an exchange.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.
  • For defective or incorrect items, we will provide a prepaid return shipping label.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 7 days of delivery. Provide photos of the damage, and we will assist with a replacement or refund.

Contact Us

For any questions or concerns about returns, please reach out to us:

We value your trust and aim to make your shopping experience as seamless as possible!