Refund Policy for Best Golf USA

At Best Golf USA, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to assist with a refund. Please review our refund policy below.

Eligibility for Refunds

  • Refund requests must be initiated within 30 days from the date of purchase.
  • Items must be returned in their original condition, unused, unwashed, and with all tags and packaging intact.
  • A valid proof of purchase (order confirmation or receipt) is required to process refunds.

Non-Refundable Items

  • Gift cards.
  • Customized or personalized items.
  • Clearance or final sale items.

How to Request a Refund

  1. Contact Us: Email us at support@bestgolfusa.com with your order number and reason for the refund.
  2. Return Authorization: Once approved, you will receive a Return Authorization Number (RAN) and instructions for returning the item.
  3. Ship the Item: Use the provided instructions to send the item back to us. Include the RAN and proof of purchase in the package.

Refund Processing

  • Refunds will be issued to the original payment method within 7-10 business days after receiving and inspecting the returned item.
  • Shipping charges are non-refundable unless the return is due to a defective or incorrect item.

Defective or Incorrect Items

If your order arrives damaged or you receive the wrong item, please notify us within 7 days of delivery. We will provide a replacement or a full refund, including shipping costs, for these issues.

Contact Us for Assistance

For any questions or concerns about refunds, feel free to contact us:

We appreciate your understanding and look forward to serving you better!