FREQUENTLY ASKED QUESTIONS
Yes, you will receive same products that you have seen in the Picture. Always, we are selling brand new authorized product with good packaging. By chance, if you receive incorrect order so you can return or exchange easily.
Thanks
You can see your sales receipt in your account page. Please go to your My account and open your order for collecting your order information.
Best Golf USAĀ always provides FREE standard shipping on ALL orders ā no minimums or exclusions!
Best Golf USA stands behind every item we sell. We are committed to having satisfied customers that love golf and tennis as much as we do. That’s why we offer a MONEY BACK GUARANTEE. In the unlikely event that you are not completely satisfied with the product you purchased, simply return it, in original condition within 30 days for a full refund with receipt.
FREE 30 DAY RETURNS
Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase from Zappos, you can return your qualifying item(s) for a full refund within 365 days of purchase ā no catches or exceptions! Returns must be unworn with the original tags attached (including the security tag, if applicable) and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
Once we receive your qualifying return and approve your refund, Zappos will credit your original method of payment. Depending on your financial institution, please allow an additional 2 ā 10 business days for the credit to post to your bank or credit card account.
EXCHANGES
You also have the option to exchange an eligible item instead of returning it for a refund. You may be able to process an exchange yourself for certain eligible items in your bestgolfusa.com account. If an item is eligible, you will see an option in your order under your bestgolfusa.com account to select an item to exchange, and will be provided the instructions and terms that apply to your exchange. If an exchange option is not available in your bestgolfusa.com account, you can contact usĀ to initiate your exchange. Please note that if you process an exchange yourself, as noted below, there may be up to a 1 hour waiting period before you can request to exchange another item from an order and our Customer Loyalty Team will be subject to the same waiting period.
DAMAGED, DEFECTIVE, OR SHIPPING ERROR RETURN:
- Product must be New and Unused.
- Product must be returned in original packaging.
- You must receive a Return Authorization (RA#) number by sending an e-mail from service@bestgolfusa.com
ā Receipt required for returns & exchanges.
To Process online return pleaseĀ Contact Us orĀ send mail to service@bestgolfusa.com
Cancelling Your Order
We typically cannot cancel your order once it is submitted. Order processing begins immediately in order to get your products out quickly. We offer cancellations up to 2 hours after the time of order submission by contacting our Customer ServiceĀ teamĀ forĀ immediate assistance. Alternatively, when you receive your order, we are happy to take it back using our return instructions.
Please Track your order here Customer Service orĀ send mail to service@bestgolfusa.com
Best Golf USA ships to locations in the United States only.
The time frame for delivery will vary depending on your location. Best Golf USA ships from a warehouse in Woodside, New York.
We pride ourselves on our fast shipping turnaround time. Most in-stock orders will be processed and shipped within 24 hours of being placed, Monday – Friday.
Yes, you will receive same products that you have seen in the Picture. Always, we are selling brand new authorized product with good packaging. By chance, if you receive incorrect order so you can return or exchange easily.
We pride ourselves on our fast shipping turnaround time. Most in-stock orders will be processed and shipped within 24 hours of being placed, Monday ā Friday.
The time frame for delivery will vary depending on your location. Best Golf USA ships from a warehouse in Woodside, New York.
Contact for Wholesale and Retail
We look forward to helping you with your inquiry. We will respond to your email as quickly as possible. Thanks for your contacting us.